Gremler, Dwayne D.

[NT 60487] Overview

[NT 60478] Works:	1 [NT 60520] works in 2 [NT 60521] publications in 2 [NT 60522] languages

[NT 60480] Titles

服務行銷 [NT 59711] by: Bitner, Mary Jo; Gremler, Dwayne D.; Zeithaml, Valarie A.; 比特納 ((Bitner, Mary Jo)); 葛雷勒 ((Gremler, Dwayne D.)); 蔡薩姆 ((Zeithaml, Valarie A.)); 黃鵬飛 ([NT 1579] Language materials, printed)

Services marketing : integrating customer focus across the firm [NT 59711] by: Bitner, Mary Jo.; Gremler, Dwayne D.; Zeithaml, Valarie A. ([NT 1579] Language materials, printed)

[NT 60479] Subjects

Marketing. 658.8 顧客關係管理市場學 Service industries Customer services.