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ASQC Quality Press
書目資訊
Performance-based assessments : external, internal, and self-assessment tools for total quality management
by:
Pearson,, Richard D. (1941-)
QS-9000 pioneers : registered companies share their strategies for success
by:
Chowdhury,, Subir
Small business success through TQM
by:
Ehresman
Excellence is a habit : how to avoid quality burnout
by:
Barry Thomas J. (1941-)
A worl0 of quality : the timeless passport
by:
Palermo,, Richard C. (1937-)
Measuring and managing customer satisfaction : going for the gold
by:
Kessler,, Sheila
Information service excellence through TQM : building partnerships for business process reengineering and continuous improvement
by:
Braithwaite,, Timothy (1942-)
Small business success through TQM : practical methods to improve your organization's performance
by:
Ehresman,, Terry (1960-)
Customer retention : an integrated process for keeping your best customers
by:
Lowenstein,, Michael W. (1942-)
Reinventing communication : a guide to using visual language for planning, problem solving, and reengineering
by:
Raymond,, Larry (1946-)
Excellence is a habit : how to avoid quality burnout
by:
Barry,, Thomas J. (1941-)
ISO 9000 implementation for small business
by:
Lamprec, James L.
Reengineering the factory : a primer for world-class manufacturing
by:
Shores,, A. Richard (1942-)
Managing finance for quality : bottom-line results from top-level commitment
by:
Stoner,, James Arthur Finch (1935-)
Reinventing communication
by:
Larry
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