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ASQC Quality Press

書目資訊

Performance-based assessments : external, internal, and self-assessment tools for total quality management

[NT 59711] by: Pearson,, Richard D. (1941-)

QS-9000 pioneers : registered companies share their strategies for success

[NT 59711] by: Chowdhury,, Subir

Small business success through TQM

[NT 59711] by: Ehresman

Excellence is a habit : how to avoid quality burnout

[NT 59711] by: Barry Thomas J. (1941-)

A worl0 of quality : the timeless passport

[NT 59711] by: Palermo,, Richard C. (1937-)

Measuring and managing customer satisfaction : going for the gold

[NT 59711] by: Kessler,, Sheila

Information service excellence through TQM : building partnerships for business process reengineering and continuous improvement

[NT 59711] by: Braithwaite,, Timothy (1942-)

Small business success through TQM : practical methods to improve your organization's performance

[NT 59711] by: Ehresman,, Terry (1960-)

Customer retention : an integrated process for keeping your best customers

[NT 59711] by: Lowenstein,, Michael W. (1942-)

Reinventing communication : a guide to using visual language for planning, problem solving, and reengineering

[NT 59711] by: Raymond,, Larry (1946-)

Excellence is a habit : how to avoid quality burnout

[NT 59711] by: Barry,, Thomas J. (1941-)

ISO 9000 implementation for small business

[NT 59711] by: Lamprec, James L.

Reengineering the factory : a primer for world-class manufacturing

[NT 59711] by: Shores,, A. Richard (1942-)

Managing finance for quality : bottom-line results from top-level commitment

[NT 59711] by: Stoner,, James Arthur Finch (1935-)

Reinventing communication

[NT 59711] by: Larry

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