McCarthy, Patrick D.

Overview

Works:	2 works in 1 publications in 1 languages

Titles

顧客服務心 : 諾斯壯如何讓員工、顧客與老闆三贏 by: McCarthy, Patrick D.; Spector, Robert.; 史派特 ((Robert. Spector)); 李佳霖; 麥卡西 ((Patrick D. McCarthy)) (Language materials, printed)

The Nordstrom way to customer service excellence : : a handbook for implementing great service in your organization / by: McCarthy, Patrick D.; Nordstrom (Firm); Spector, Robert, (1947-) (Language materials, printed)

Subjects