McCarthy, Patrick D.

[NT 60487] Overview

[NT 60478] Works:	2 [NT 60520] works in 1 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

顧客服務心 : 諾斯壯如何讓員工、顧客與老闆三贏 [NT 59711] by: McCarthy, Patrick D.; Spector, Robert.; 史派特 ((Robert. Spector)); 李佳霖; 麥卡西 ((Patrick D. McCarthy)) ([NT 1579] Language materials, printed)

The Nordstrom way to customer service excellence : : a handbook for implementing great service in your organization / [NT 59711] by: McCarthy, Patrick D.; Nordstrom (Firm); Spector, Robert, (1947-) ([NT 1579] Language materials, printed)

[NT 60479] Subjects