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Delmar/Thomson Learning
書目資訊
Managing the guest experience in hospitality
by:
Heaton, Cherrill P
Conducting tours
by:
Mancini, Marc (1946-)
Best impressions in hospitality : your professional image for excellence
by:
Michael, Angie
Hotel/motel operations = an overview
by:
Weissinger,, Suzanne Stewart.
Managing the guest experience in hospitality
by:
Ford, Robert C.
Conducting tours
by:
Mancini, Marc (1946-)
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