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Performance-driven CRM : how to make your customer relationship management vision a reality

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	how to make your customer relationship management vision a reality
作者:	BrownStanley A.,
合作者:	GulyczMoosha.,
出版地:	Chichester
出版者:	Wiley;
出版年:	c2002.
面頁冊數:	xx, 272 p.ill. : 24 cm.;
標題:	Customer relations. -
ISBN:	0-470-83161-8

Performance-driven CRM : how to make your customer relationship management vision a reality
Brown, Stanley A.

Performance-driven CRM : how to make your customer relationship management vision a reality / Stanley A. Brown ; Moosha Gulycz. - Chichester : Wiley, c2002.. - xx, 272 p. ; ill. ; 24 cm..
Includes bibliographical references and index..
ISBN 0-470-83161-8
Customer relations.

Gulycz, Moosha.

Performance-driven CRM : how to make your customer relationship management vision a reality
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