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服務品質、關係品質、專業知識、顧客滿意與忠誠度間關係之探討－以台北市某證...

LIN, , WENLING-LIN

服務品質、關係品質、專業知識、顧客滿意與忠誠度間關係之探討－以台北市某證券商為例 = The research among service quality, relationship quality, professional knowledge, customer satisfaction and loyalty - take one securities company - in Taipei as an example

紀錄類型:	書目-語言資料,印刷品 : 單行本
並列題名:	The research among service quality, relationship quality, professional knowledge, customer satisfaction and loyalty - take one securities company - in Taipei as an example
作者:	林文玲,
出版地:	新北市
出版者:	撰者;
出版年:	2017[民106]
面頁冊數:	viii,75面圖表 : 30公分;
標題:	服務品質
標題:	專業知識
標題:	顧客滿意
標題:	關係品質
標題:	忠誠度
標題:	Service quality
標題:	relationship quality
標題:	professional knowledge
標題:	customer satisfaction
標題:	customer loyalty
電子資源:	http://hdl.handle.net/11296/ndltd/22848413461970533722
附註:	畢業學年度：105

服務品質、關係品質、專業知識、顧客滿意與忠誠度間關係之探討－以台北市某證券商為例 = The research among service quality, relationship quality, professional knowledge, customer satisfaction and loyalty - take one securities company - in Taipei as an example
林, 文玲

服務品質、關係品質、專業知識、顧客滿意與忠誠度間關係之探討－以台北市某證券商為例 = The research among service quality, relationship quality, professional knowledge, customer satisfaction and loyalty - take one securities company - in Taipei as an example / 林文玲撰 - 新北市 : 撰者, 2017[民106]. - viii,75面 ; 圖表 ; 30公分.
畢業學年度：105.
含參考書目.
服務品質專業知識顧客滿意關係品質忠誠度Service qualityrelationship qualityprofessional knowledgecustomer satisfactioncustomer loyalty

服務品質、關係品質、專業知識、顧客滿意與忠誠度間關係之探討－以台北市某證券商為例 = The research among service quality, relationship quality, professional knowledge, customer satisfaction and loyalty - take one securities company - in Taipei as an example
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