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The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	create an amazing customer experience that turns satisfied customers into customer evangelists
作者:	HykenShep,
出版地:	Hoboken, N.J.
出版者:	Wiley;
出版年:	c2009
面頁冊數:	xii, 244 p.ill. : 24 cm.;
標題:	Customer relations -
標題:	Customer services -
標題:	Customer loyalty -
ISBN:	0470404825

The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists
Hyken, Shep

The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists / Shep Hyken - Hoboken, N.J. : Wiley, c2009 . - xii, 244 p. ; ill. ; 24 cm..
Includes bibliographical references (p. 231-234) and index.
ISBN 0470404825ISBN 9780470404829
Customer relationsCustomer servicesCustomer loyalty

The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists
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