Strategic planning. ;

TurboCoach : : a powerful system for achieving breakthrough career success / by: (書目-語言資料,印刷品)

Passionate and profitable : : why customer strategies fail and ten steps to do them right / by: (書目-語言資料,印刷品)

Organizational effectiveness. ;

Success in business. ;

Customer services;

Performance;

658.8/02

Consumer satisfaction. ;

Customer relations. ;

650.1

Strategic planning. ;

Motivation (Psychology) ;