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Tourist customer service satisfaction : an encounter approach

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	an encounter approach
作者:	NoeFrancis P., 1939-
合作者:	UysalMuzaffer.,
合作者:	MagniniVincent P.,
出版地:	New York
出版者:	Routledge;
出版年:	2010.
面頁冊數:	ix, 193 p.24 cm. ;
集叢名:	Routledge advances in tourism18
標題:	Hospitality industry - Management. -
標題:	Tourism - Management. -
ISBN:	9780203852361

Tourist customer service satisfaction : an encounter approach
Noe, Francis P.

Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini. - New York : Routledge, 2010.. - ix, 193 p. ; 24 cm. . - (Routledge advances in tourism ; 18 ).
Includes bibliographical references and index..
ISBN 9780203852361ISBN 9780415578042
Hospitality industryTourism -- Management. -- Management.

Uysal, Muzaffer.

Tourist customer service satisfaction : an encounter approach
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