醒吾科技大學圖書館 |

語系: 繁體中文

說明(常見問題)

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

New service development : creating memorable experiences

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	creating memorable experiences
作者:	FitzsimmonsJames A.,
合作者:	FitzsimmonsMona J.,
出版地:	Thousand Oaks, Calif
出版者:	Sage Publications;
出版年:	c2000
版本:	1st ed.
面頁冊數:	xv, 328 p.ill. : 24 cm.;
標題:	New products -
標題:	Product management -
標題:	Service industries - Management -
標題:	Customer services - Quality control -
ISBN:	0-7619-1742-X

New service development : creating memorable experiences
Fitzsimmons, James A.

New service development : creating memorable experiences / James A. Fitzsimmons ; Mona J. Fitzsimmons - 1st ed.. - Thousand Oaks, Calif : Sage Publications, c2000. - xv, 328 p. ; ill. ; 24 cm..
Includes bibliographical references and index.
ISBN 0-7619-1742-X
New productsProduct managementService industriesCustomer services -- Management -- Quality control

Fitzsimmons, Mona J.

New service development : creating memorable experiences
LDR:00561nam0 2200181 i 450 001 123192
005 20120618120142.0
010 1 $a 0-7619-1742-X $b pbk $d NT1112
100 $a 20071107d2000 m y0engy09 b
101 1 $a eng
102 $a us
105 $a z z 000yy
200 1 $a New service development $e creating memorable experiences $f James A. Fitzsimmons $g Mona J. Fitzsimmons
205 $a 1st ed.
210 $a Thousand Oaks, Calif $d c2000 $c Sage Publications
215 1 $a xv, 328 p. $c ill. $d 24 cm.
320 $a Includes bibliographical references and index
606 $a New products $3 22700 $3 220081
606 $a Product management $3 54651 $3 220809
606 $a Service industries $x Management $3 34027 $3 220501
606 $a Customer services $x Quality control $3 37600 $3 219261
676 $a 658.8
700 $a Fitzsimmons $b James A. $3 105051
701 $a Fitzsimmons $b Mona J. $3 105052
809 $d 658.8 $e F562 $p BOOK

筆 0 讀者評論

館藏

1 筆 • 頁數 1 •
1

尋書單

典藏地名稱

館藏流通類別

00209661

4樓西文圖書區

一般圖書

一般圖書

658.8 F562

一般使用(Normal)

在架

0

1 筆 • 頁數 1 •
1

評論

新增評論分享你的心得

Export

取書館別

變更密碼

登入