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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
作者:	Carlaw,Peggy,
合作者:	Deming,Vasudha kathleen,
出版地:	New York
出版者:	McGraw-Hill;
出版年:	c1999
面頁冊數:	xiv, 209 p.ill. : 24 cm.;
標題:	Customer services - Quality control -
標題:	Employees - Rating of. -
ISBN:	0-07-077974-0

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Carlaw,, Peggy

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming - New York : McGraw-Hill, c1999. - xiv, 209 p. ; ill. ; 24 cm..
ISBN 0-07-077974-0
Customer servicesEmployees -- Quality control -- Rating of.

Deming,, Vasudha kathleen

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
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