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The customer service activity book : 50 activities for inspiring exceptional service

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	50 activities for inspiring exceptional service
作者:	DoaneDarryl S.,
合作者:	SloatRose D.,
出版地:	New York
出版者:	AMACOM;
出版年:	c2005.
面頁冊數:	xvii, 302 p.ill. : 28 cm.;
標題:	Customer services. -
標題:	Service industries workers - Training of. -
附註:	Rev. ed. of: 50 activities for achieving excellent customer service / Darryl S. Doane, Rose D. Sloat. c2002.
ISBN:	0814472591

The customer service activity book : 50 activities for inspiring exceptional service
Doane, Darryl S.

The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat. - New York : AMACOM, c2005.. - xvii, 302 p. ; ill. ; 28 cm..
Rev. ed. of: 50 activities for achieving excellent customer service / Darryl S. Doane, Rose D. Sloat. c2002..
Includes bibliographical references and index..
ISBN 0814472591ISBN 9780814472590
Customer services.Service industries workers -- Training of.

Sloat, Rose D.

The customer service activity book : 50 activities for inspiring exceptional service
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