| 內容註: |
With apologies to James Carvelle-- : 'it's the behavior, stupid' -- The case for change -- The faces of activism --Step one : you start with a vision--a social vision -- Step two : abandon the command and control style of managing external affairs -- Step three : use the CACDIC strategy -- Step four : who are our external stakeholders and what do they value? -- Step five : what are the characteristics of our relationships? -- Preparing managers for the new, new thing -- The stakeholder relations plan -- The site community strategy : a responsibility of the facility manager -- The site community strategy, continued -- The societal strategy--the CEO's reponsibility. |