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Marketing, sales and customer service

紀錄類型:	書目-語言資料,印刷品 : 單行本
作者:	Russell-JonesNeil.,
合作者:	Institute of Financial Services (Great Britain)
出版地:	[London]
出版者:	Chartered Institute of Bankers;
出版年:	c2003.
版本:	2nd ed.
面頁冊數:	vi, 331 p.ill. : 24 cm.;
標題:	Marketing. -
標題:	Sales management. -
標題:	Customer relations - Data processing -
ISBN:	0852976909

Marketing, sales and customer service
Russell-Jones, Neil.

Marketing, sales and customer service / Neil Russell-Jones. - 2nd ed.. - [London] : Chartered Institute of Bankers, c2003.. - vi, 331 p. ; ill. ; 24 cm..
Includes bibliographical references and index..
ISBN 0852976909
Marketing.Sales management.Customer relations -- Data processing

Marketing, sales and customer service
LDR:00475nam0 2200169 i 450 001 147985
005 20120618212443.0
010 1 $a 0852976909 $b pbk. $d NT1612
100 $a 20071203d2003 m y0engy08 b
101 $a eng
102 $a gb
105 $a a z 001yy
200 1 $a Marketing, sales and customer service $f Neil Russell-Jones.
205 $a 2nd ed.
210 $a [London] $d c2003. $c Chartered Institute of Bankers
215 1 $a vi, 331 p. $c ill. $d 24 cm.
320 $a Includes bibliographical references and index.
606 $2 lc $a Marketing. $3 186138
606 $a Sales management. $3 119149 $2 lc $3 218272
606 $a Customer relations $x Data processing $3 37368 $3 219446
676 $a 658.8
700 $a Russell-Jones $b Neil. $3 133549
711 $a Institute of Financial Services (Great Britain) $3 131708

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