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Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	how to use Lean Speed and Six Sigma Quality to improve services and transactions
作者:	GeorgeMike, 1947-
出版地:	New York
出版者:	McGraw-Hill;
出版年:	c2003.
面頁冊數:	xiv, 386 p.ill. : 23 cm.;
標題:	Six Sigma (Quality control standard) -
標題:	Service industries - Management -
標題:	Quality control - Statistical methods. -
附註:	Includes index.
ISBN:	0071418210

Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions
George, Mike

Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions / Mike L. George. - New York : McGraw-Hill, c2003.. - xiv, 386 p. ; ill. ; 23 cm..
Includes index..
ISBN 0071418210
Six Sigma (Quality control standard)Service industriesQuality control -- Management -- Statistical methods.

Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions
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