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Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers
作者:	BrinkmanRick.,
合作者:	KirschnerRick.,
出版地:	London
出版者:	McGraw-Hill;
出版年:	c2006.
面頁冊數:	ix, 133 p.24 cm.;
標題:	Customer services. -
標題:	Customer relations. -
ISBN:	0071448020

Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers
Brinkman, Rick.

Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner. - London : McGraw-Hill, c2006.. - ix, 133 p. ; 24 cm..
ISBN 0071448020
Customer services.Customer relations.

Kirschner, Rick.

Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers
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