醒吾科技大學圖書館 |

登入

回首頁

CRM at the speed of light : capturing and keeping customers in Internet real time

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	capturing and keeping customers in Internet real time
作者:	GreenbergPaul,
出版地:	New York
出版者:	McGraw-Hill/Osborne;
出版年:	c2002
版本:	2nd ed.
面頁冊數:	xvi, 480 p.ill. : 24 cm.;
標題:	Customer relations - Data processing -
標題:	Electronic commerce - Planning. -
ISBN:	0-07-222416-9

CRM at the speed of light : capturing and keeping customers in Internet real time
Greenberg, Paul

CRM at the speed of light : capturing and keeping customers in Internet real time / Paul Greenberg - 2nd ed.. - New York : McGraw-Hill/Osborne, c2002. - xvi, 480 p. ; ill. ; 24 cm..
Includes index.
ISBN 0-07-222416-9
Customer relationsElectronic commerce -- Data processing -- Planning.

CRM at the speed of light : capturing and keeping customers in Internet real time
LDR:00487nam0 2200169 i 450 001 127158
005 20120618113711.0
010 1 $a 0-07-222416-9 $b hbk. $d NT1346
100 $a 20071107d2002 m y0engy01 b
101 1 $a eng
102 $a us
105 $a a z 000zy
200 1 $a CRM at the speed of light $e capturing and keeping customers in Internet real time $f Paul Greenberg
205 $a 2nd ed.
210 $a New York $d c2002 $c McGraw-Hill/Osborne
215 1 $a xvi, 480 p. $c ill. $d 24 cm.
320 $a Includes index
606 $a Customer relations $x Data processing $3 37368 $3 219446
606 $a Electronic commerce $x Planning. $3 42436 $3 219287
676 $a 658.8/12
700 $a Greenberg $b Paul $3 111833