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Customer relationship management : a strategic imperative in the world of e-business

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	a strategic imperative in the world of e-business
作者:	BrownStanley A.,
出版地:	New York
出版者:	John Wiley & Sons Canada;
出版年:	c2000
版本:	1st ed.
面頁冊數:	xxviii, 345 p.ill. : 24 cm.;
標題:	Customer relations - Data processing -
標題:	Electronic commerce - Planning. -
ISBN:	0-471-64409-9

Customer relationship management : a strategic imperative in the world of e-business
Brown, Stanley A.

Customer relationship management : a strategic imperative in the world of e-business / Stanley A. Brown - 1st ed.. - New York : John Wiley & Sons Canada, c2000. - xxviii, 345 p. ; ill. ; 24 cm..
Includes bibliographical references.
ISBN 0-471-64409-9
Customer relationsElectronic commerce -- Data processing -- Planning.

Customer relationship management : a strategic imperative in the world of e-business
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