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Firing on all cylinders : the service/quality system for high-powered corporate performance

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	the service/quality system for high-powered corporate performance
作者:	Clemmer,Jim, 1956-
合作者:	Sheehy,Barry,
出版地:	Homewood, Ill.
出版者:	Business One Irwin,;
出版年:	c1992
面頁冊數:	xvii, 392 p.24 cm.;
標題:	Executive ability -
標題:	Total quality management - Data processing -
標題:	Customer services - Quality control -
ISBN:	1-55623-704-9

Firing on all cylinders : the service/quality system for high-powered corporate performance
Clemmer,, Jim

Firing on all cylinders : the service/quality system for high-powered corporate performance / Jim Clemmer with Barry Sheehy and Achieve International/Zenger Miller Associates - Homewood, Ill. : Business One Irwin,, c1992. - xvii, 392 p. ; 24 cm..
Includes bibliographical references (p. 347-377) and index.
ISBN 1-55623-704-9ISBN 0-7863-0356-5
Executive abilityTotal quality managementCustomer services -- Data processing -- Quality control

Sheehy,, Barry

Firing on all cylinders : the service/quality system for high-powered corporate performance
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