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Aftermarketing : how to keep customers for life through relationship marketing

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	how to keep customers for life through relationship marketing
作者:	VavraTerry G.,
出版地:	London
出版者:	IRWIN;
出版年:	1995
面頁冊數:	314p23cm;
標題:	Customer relations - Data processing -
標題:	Customer services - Quality control -
ISBN:	0-7863-0405-7

Aftermarketing : how to keep customers for life through relationship marketing
Vavra, Terry G.

Aftermarketing : how to keep customers for life through relationship marketing / Terry G.Vavra - London : IRWIN, 1995. - 314p ; 23cm.
ISBN 0-7863-0405-7
Customer relationsCustomer services -- Data processing -- Quality control

Aftermarketing : how to keep customers for life through relationship marketing
LDR:00335nam0 2200121 i 450 001 118254
005 20120618120627.0
010 $a 0-7863-0405-7 $b pkb $d NT
100 $a 20071107d1999 yam
101 $a eng
102 $a us
200 $a Aftermarketing $e how to keep customers for life through relationship marketing $f Terry G.Vavra
210 $a London $d 1995 $c IRWIN
215 $a 314p $d 23cm
606 $a Customer relations $x Data processing $3 37368 $3 219446
606 $a Customer services $x Quality control $3 37600 $3 219261
700 $a Vavra $b Terry G. $3 93031

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