莊誼婷

[NT 60487] Overview

[NT 60478] Works:	2 [NT 60520] works in 2 [NT 60521] publications in 1 [NT 60522] languages

[NT 60480] Titles

抱怨是金 = Winning in the service : 處理顧客抱怨的80個優質典範 [NT 59711] by: 清水省三; 莊誼婷 ([NT 1579] Language materials, printed) , [譯]

這樣處理抱怨也不賴! = Winning in the service : 從抱怨中練就黑帶級的服務力 [NT 59711] by: 清水省三; 莊誼婷 ([NT 1579] Language materials, printed) , [編譯]

[NT 60479] Subjects