蔡薩姆 ((Zeithaml, Valarie A.))

Overview

Works:	5 works in 1 publications in 1 languages

Titles

服務行銷 by: Bitner, Mary Jo; Gremler, Dwayne D.; Zeithaml, Valarie A.; 比特納 ((Bitner, Mary Jo)); 葛雷勒 ((Gremler, Dwayne D.)); 蔡薩姆 ((Zeithaml, Valarie A.)); 黃鵬飛 (Language materials, printed) , [原著]

Subjects

顧客關係管理市場學