羅弘毅

旅遊事故、意外與客訴處理 = Incident, accident & complaint handling in tourism business by: 羅弘毅; 韋桂珍 (Language materials, printed) , [著]

旅館客務管理實務 = Front office management theory and practice by: 羅弘毅 (Language materials, printed) , [著]

旅館客務管理實務 = Front office management theory and practice by: 羅弘毅 (Language materials, printed) , [著]