Freeland, John G.
Overview
Works: | 2 works in 2 publications in 2 languages |
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Titles
CRM關鍵32堂課 : Accenture管理顧問大師開講、教你做好客戶關係管理
by:
Freeland, John G.; 劉復苓; 費蘭德 ((Freeland, John G.)); 邱天欣
(Language materials, printed)
The ultimate CRM handbook = CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
by:
Freeland, John G.
(Language materials, printed)