服務業管理
Overview
| Works: | 3 works in 3 publications in 3 languages | |
|---|---|---|
Titles
服務品質管理 = Service quality management : 提升服務品質的思維與作法; improve service quality thinking and practice
by:
(Language materials, printed)
服務行銷與管理 = Service marketing and management : a value creating process
by:
(Language materials, printed)