服務行銷新策略 : 打開核心四把鎖
by:
Beckwith,, Harry; 劉慧玉; 貝克威 ((Beckwith, Harry))
(Language materials, printed)
, [作]
別讓客戶不開心
by:
Beckwith, Harry; 凌網科技股份有限公司; 貝克威 ((Beckwith, Harry))
(Electronic resources)
顧客不會主動告訴你
by:
Beckwith, Harry; 劉慧玉; 貝克威 ((Beckwith, Harry))
(Language materials, printed)
, [作]